What to Do If You Forget Two-Step Verification Password

Recovery Email Set

If you've set up a recovery email and can receive emails normally:

1. Click "Forgot Password"
2. Enter the one-time verification code received in recovery email
3. Complete the two-step verification removal process

Other Device Logged In

If you haven't set up a recovery email but are logged in on another device:

1. Request to remove two-step verification from the logged-in device
2. After 7 days, two-step verification will be automatically removed

Unrecoverable Situations

If you neither set up a recovery email nor have other logged-in devices, unfortunately, the account cannot be used anymore. If there's no login record within your set auto-delete period, the system will automatically delete this account.